Terms and Conditions

Effective Date: July 2026 • Version 1.0
📋 Last Updated: July 2026

1. App Purpose

The Complete ACL App provides educational exercise guidance, rehabilitation structure, progress tracking, and fitness-based recovery content for individuals recovering from ACL injury or surgery.

The App is intended for educational and informational purposes only.

The App does not provide:

Use of the App does not create a clinician-patient, therapist-patient, or healthcare provider relationship.

2. Your Responsibility

By using the App, you acknowledge and agree that:

⚠️ Recovery following ACL injury or surgery varies between individuals and depends on factors including surgery type, additional procedures, healing response, and rehabilitation compliance.

If you have had additional procedures including meniscus repair, cartilage procedures, or lateral tenodesis, certain exercises or progressions may not be appropriate at certain stages.

You agree to stop exercising and seek appropriate medical advice if you experience pain, swelling, instability, locking, giving way, or concerning symptoms.

Higher-level activities including running, jumping, and return-to-sport drills should only be performed when appropriately prepared and cleared where required.

All use of the App is undertaken entirely at your own risk.

3. No Guarantee of Results

We do not guarantee:

Results vary between individuals.

4. Subscriptions and Payments

Some App features may require a paid subscription.

By purchasing a subscription, you agree that:

Unless otherwise required by law, payments are non-refundable once access to the App has been provided.

Free trials, promotional pricing, or launch offers may be amended or withdrawn at any time.

5. Account Use

You are responsible for maintaining the confidentiality of your account and login details.

You agree not to:

We reserve the right to suspend or terminate accounts where misuse, abuse, unauthorised sharing, or breaches of these Terms are identified.

6. Intellectual Property

All App content including:

remains the intellectual property of Hamish Holdings Ltd unless otherwise stated.

Content may not be copied, reproduced, distributed, recorded, shared, or commercially used without written permission.

7. Limitation of Liability

To the fullest extent permitted by law:

Nothing within these Terms excludes liability that cannot legally be excluded under the laws of England and Wales.

8. App Availability

We do not guarantee uninterrupted or error-free access to the App.

We may update, modify, remove, or change features, content, pricing, or functionality at any time.

We are not responsible for temporary downtime, technical issues, internet failures, device incompatibility, or third-party service interruptions outside our reasonable control.

9. Privacy

Your personal data is handled in accordance with our Privacy Policy.

By using the App, you confirm that you have read and understood the Privacy Policy.

10. Changes to These Terms

We may update these Terms and Conditions from time to time.

Where updates are made:

Continued use of the App after updates constitutes acceptance of the revised Terms.

11. Governing Law

These Terms and Conditions are governed by the laws of England and Wales.

Any disputes relating to the App shall be subject to the exclusive jurisdiction of the courts of England and Wales.

12. Contact

For support or legal enquiries, please contact:

📧 support@completeacl.com